Operational Improvement Delivery Lead
John joined Innovar in 2005 and serves as an Operational Improvement Delivery Lead for multiple clients within the Innovar client portfolio. He is a results-oriented, decisive leader with more than 25 years of domestic and international experience in operations, P&L management, technical support, PMO, project management, professional services and software/systems development with start up as well as growth organizations.
Prior to joining Innovar, John served as Vice President of Operations for the U.S. subsidiary of a British Technology company, Lynx Software Systems, Inc. John has also served as Director of Client Operations at Verizon Business, Vice President of Operations at Austin Tetra, Director of Operations at Informatica Corporation, Sr. Manager of Global Customer Support at Nortel Networks and President/CEO of Resource Dynamics.
John obtained his Bachelor of Business Administration Degree in Administrative Management from the University of North Texas. He is a national award winner of the Malcolm Baldridge National Quality Program Development Award in 1999 as well as having attended the SMU, Edwin L. Cox School of Business, Management Program and Project Management Institute (PMI) certification programs.